FreightException AI

FreightException AI automates freight claims intake and carrier exception filing for 3PLs, freight brokers, shippers, and logistics teams. By fusing Bill of Lading (BOL) delivery receipts, cargo damage photographs, and detention timestamps, FreightException AI produces audit-ready exception case files, damage evidence captions, claim document checklists, and carrier dispute letter drafts in under 60 seconds.

### The Problem
Freight claims routinely die on missing evidence, ambiguous delivery notations, and strict 9-month filing windows. Frontline warehouse and dock operators capture chaotic smartphone photos of crushed pallets, ripped shrinkwrap, and wet cartons without standardized evidence captions. Meanwhile, back-office claims managers drown in manual spreadsheets, deciphering handwritten BOL delivery receipts and arguing detention fees across endless email threads with carriers—resulting in unrecovered cargo losses and absorbed liabilities.

### The Solution
FreightException AI provides a rapid multimodal pipeline powered by the Sensifai AI Engine coupled with deterministic mathematical and timeline verification rules. Frontline operators or claims coordinators upload delivery receipts and damage photos. The system transcribes handwritten exception notations, identifies cargo damage types (crushed cartons, torn packaging, water ingress, shifted pallets), assembles detention timelines, calculates claim recovery amounts, and drafts formal Carmack Amendment carrier dispute letters ready for submission.

### Key Capabilities
- Bill of Lading (BOL) handwritten and printed notation OCR extraction
- Multimodal cargo damage visual captioning and severity grading (crushed, punctured, water-damaged, seal-broken)
- Detention time calculation and timestamped delivery receipt cross-referencing
- Automated carrier dispute letter drafting referencing standard freight claim terms
- Claim deadline and 9-month filing window tracking with countdown alerts
- Carrier exception rate scorecard and recurring freight risk indexing
- Downloadable PDF/JSON exception dossier and webhook notifications for TMS/ERP systems
- Transparent Sensifai prepaid wallet metering at €0.05 per exception analysis run

### How It Works
Sign in with your Sensifai account, upload or select a Bill of Lading receipt and cargo damage photos, review structured findings with confidence scores and evidence crops, and generate an insurer- and carrier-ready dispute letter metered transparently through your Sensifai prepaid wallet.